Privacy policy

Last updated: March 17, 2026

Your privacy matters to us. This Privacy Policy explains how Your Other Honey (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you visit our site, we may collect:

  • Order information – name, billing and shipping address, payment details, email, and phone number.
  • Device information – browser type, IP address, time zone, and how you interact with our pages.
  • Communications – your messages to us via email, contact forms, or social media.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Communicate with you about your order or account
  • Screen for fraud or security risks
  • Improve and personalize your shopping experience

3. Sharing Your Information

We share your personal information with trusted partners to help us operate our store, including:

  • Shopify – our e-commerce platform, which securely stores order and customer data. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy
  • Payment processors – to securely handle your payment details
  • Shipping carriers – to deliver your order

We never sell or rent your personal information to third parties.

4. Cookies & Tracking

We use cookies to keep our site running smoothly and to understand how visitors use it. You can disable cookies in your browser settings, though some site features may not work as intended.

5. Data Retention

We keep your information for as long as needed to fulfill the purposes above, unless a longer period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Request we limit or stop processing your information
  • Lodge a complaint with your local data protection authority

To make a request, contact us at hello@yourotherhoney.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the “Last updated” date at the top.